Warranty

At Transatlanticparts.com, we stand behind the quality of the products we supply. Warranty conditions are applied in accordance with manufacturers’ policies and international B2B trade practices.

General Warranty Principles

Warranty applies only to manufacturing defects and product faults under normal use and installation conditions.
Warranty claims must be submitted with supporting documentation, including proof of purchase, installation details, and a description of the issue.
All warranty requests require prior review and authorization before any action is taken.
The final decision on warranty approval is subject to inspection and, where applicable, manufacturer evaluation.

Warranty Period

Warranty periods are defined by the product manufacturer and may vary depending on the brand and product category.
In most cases, the standard warranty period ranges from 3 to 12 months from the date of delivery.
Specific warranty terms for individual products or brands may differ and will apply accordingly.

Warranty Claim Process

Submit a warranty request through our support team with all required documentation.
Provide photos, videos, or diagnostic reports подтверждающие дефект.
In some cases, the product may need to be returned for inspection.
Shipping costs related to warranty returns are typically borne by the customer unless otherwise agreed.

Items Not Covered by Warranty

Products damaged due to improper installation or misuse
Normal wear and tear items (e.g., filters, brake pads, belts)
Electrical components affected by incorrect handling or installation
Products modified, disassembled, or repaired without authorization
Damage caused by external factors (accidents, water, fire, etc.)

Important Notes

Warranty processing times may vary depending on the product type, manufacturer requirements, and international logistics, including shipping and customs procedures.

Transatlanticparts.com acts as a distributor and facilitator of warranty claims and follows manufacturer policies in all cases.